Privacy Policy

Last updated: July 26, 2024

1. Introduction

PhysioMentor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, address, and payment information
  • Account Information: Username, password, and profile details
  • Usage Data: Pages visited, time spent, features used, and learning progress
  • Performance Data: Test scores, MCQ results, and learning statistics
  • Device Information: IP address, browser type, and device identifiers

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse
  • Personalize your learning experience

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third parties who perform services on our behalf (payment processors, cloud services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate security measures to protect your information, including:

  • SSL encryption for all data transmission
  • Secure payment processing
  • Regular security audits
  • Access controls and authentication
  • Secure data storage practices

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is retained until you delete your account. Transaction records are retained for 7 years as required by law.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Object to processing of your data

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our services
  • Provide personalized content
  • Authenticate users

You can control cookies through your browser settings.

9. Third-Party Services

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@physiomentor.in
Phone: +91 87087 09569